I am beyond frustrated with homebase. I purchased a bed which arrived 8 weeks later. It was like the picture abd I chose to return and made my first phone call to return on 1st may. 6 calls later and the finally agreed to collect on the 13th. They then didn't show up and I had to call again. They said they would phone back and didn't so I sm trying to resolve through Twitter. They have said they would collect on the 22nd. That's 22 days sitting with an u wabted product waiting on my money back. Apauling returns process. If you are making a big online purchase I would look elsewhere
9 years ago
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