This company is disgusting !! I bought flooring from them which even in the sale wasn't cheap !! It was fitted professionally all 30m2 of it and within days approx 2m2 all in the same area started to lift at the manufacturers joints and the edges started to flake as did the top layer !! After getting the fitter come back and check it he confirmed it was a manufacturers fault and to contact homebase which I have done and they have come up with every excuse going rather than admit fault !! They are blaming our fitter though the rest of our flooring is fine just this one are that came drone the same box now their telling us we have used a hammer on click flooring !! Their customer service is shocking and it isn't any wonder they are having to close stores and if they treat everyone the way they are treating me then it won't be long before they cease to exist !! I had a similar problem when laying hardwood flooring from b&q they sent some one out admited blame & fixed the flooring and that was 2months after it had been down not a week after I know who I will be using in future !! I am now left with flooring that won't withstand anything never mind the years long guarantee it has come with !! I highly recommend you stay far away from them if you want quality and any sort of aftercare