The worst customer service I have ever experienced. We ordered built in wardrobes from homebase. At no point during the ordering process were we advised that the sliding doors track is so thin that carpet cannot be put next to it. We were then advised to screw the door track on top of the carpet, which we did. However now there is no room to attach the soft close to the top of the doors. We complained to homebase at the complete lack of guidance and advice we received when measuring for these doors. They wanted nothing to do with it and have blamed our measurements. Disgusting customer service and a complete waste of money. We now have an incomplete wardrobe and a carpet that has holes in it, following 'advice' from homebase. A useless and crap company who have no idea what they at doing.