I ordered a sound system with Home choice on August and I received a message from their head office that my delivery is on the way.I went to the store(mall of tembisa)several times to ask about the delivery but the staff was very rude I only got one respond that they will call me when my order has arrived and they never did.i went there after a month I asked the same question and I got same respond that I should go home n wait so I told the lady to help me cancel the order n she refused telling me that whose going to pay for that order and they cannot sell it again ,mind you I didn't even receive the other n also is not at the store so she asked for my details saying that she want to cancel the order but no she did a stop order for me.The frustrating part is that they call me 7 time a day bullying me that I should pay for my order n they always sending me messages that I should pay.
So the bullying continued until today there still continuing calling and sending messages.i tried calling their office but the guy told me that is non of their business that the bank is charging me for not paying that stop order .
I told them to cancel my account with them and they refused so this is totally fraud and I don't ever wish buying at home choice.such a bad service with unprofessional staff 🚮🚮🚮.very disrespectful I remember the last time was buying the pots and the two ladies (employees)where laughing at me telling me why did I choice those pot I should have taken the other one and why do I have to buy expensive pots at home choice where I could just go to a Makula store and buy nice pots with a reasonable price ....and I regretted for not listening to them because the pots are horrible ðŸ˜ðŸ˜ðŸ˜
1 month ago
Homechoice has a
1.4
average rating
from
42
reviews
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