Horrible installation service and follow up customer service. Everything was so good when we were purchasing over $3000 worth of appliances and paid to have the microwave installed. When microwave was being installed I told him it was wrong, but he insisted it was correct I did not want to get in an argument with him and thought I would call Home Depot the next day and explain the situation. I learned a hard lesson. It has been a month and all I am getting is a run around. Home Depot says it is installers responsibility and installers say no, call my home owners insurance because vent pulled loose from roof. Even though their installers did it. I’m so frustrated by this, it is starting to affect me health. I am a senior citizen and I wonder if I was younger would I be ignored. Home Depot is the worse. One more thing....they still have installation fee. Will never use again or recommend.