I was in great need of a washer for our clothes so I ordered a washer from Home Depot and it was scheduled to be delivered in a week.
They are supposed to confirm appointment 1 day before delivery but they never called me so I was proactive and called them and they confirmed the washer would be out the next day. November 19th 2020..
I get an email at 6:30am on the 19th letting me know that there was a glitch in their system and all major appliance customers have to reorder.
Why would I get an email the day of??? This is very very poor service.
Now I have to reorder and wait minimum 1 week for a washer to arrive... no discounts or any offers offered to me for the inconvenience. Simply I’ve just been told to deal with it and reorder or dont. That’s my options. Really gave me no satisfaction options.
So I will get my satisfaction posting negative reviews and posting my YouTube negative reviews of this incident all over social media..
Attn: Corporate if you are unaware of how your customer service is treating all the people who were involved in the major appliance glitch last week, well now you know!!! What are you going to do about it?
My Order# WM23518008
4 years ago
The Home Depot has a
1.6
average rating
from
1,109
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