Everything seemed to go wrong. The on line order did not work correctly until the 4th time. Then the delivery was set three ways for the 3 products. Called customer service and they screwed up the billing portion so I had to call customer service again to get that corrected. Each time they told me they would have to cancel and recharge. It was everything but simple, efficient and time saving. Never again!!! If you wait on the line after you conversation with customer service a survey comes on to rate them.....when you try to leave a negative review it says there is an error and boots you. Ha.