This review is about Home Depot Customer Service - I placed an order on March 15 for patio furniture and received a notice it would be delivered on March 24. I called Home Depot customer service and asked to reschedule the delivery date. The customer rep apologized and said that the order had not yet shipped and there was no way the order would be delivered on the 24th. He told me I should look for an actual shipping notification. Perfect. On March 24, I received the shipping notification that delivery was scheduled for March 26. That was an equally bad date, so I called HD customer service who told me that delivery was actually scheduled for April 7. That was fine, I would deal with the delivery date as April 7th got closer. On March 24, I walked out my front door at 7:00 pm to find the large crate of patio furniture sitting on my front porch - while I would typically be thrilled to came so early, I had specifically called twice to make sure this delivery didn't happen on that date (or the 26th) and was assured it would not! If that wasn't bad enough, none of the assembly pieces (bolts, etc) were in the carton. I called HD customer service this morning (March 25) to vent my frustration. The HD customer service representative apologized for all of the bad information his colleagues previously gave me, but it was their fault - it was the system's fault for not having the right information. I asked to speak to his supervisor; he told me her name is Jessica. He went on to tell me that Jessica wouldn't make with me. Wait - she's a supervisor in customer service, and I'm a customer - and she won't speak with me? Yes, she would not speak with me. This is the best Home Depot can do? This is what's wrong with America!