Terrible experience with home depot. We order washer and dryer. Delivery scheduled with email confirmation received the day before. Window for delivery between 7am - 11 am. Online status matches this. We waited and the delivery people never show up!!!! I tried to call Home Depot customer service so many times and could not get a hold of anyone....only recorded stuff. I finally managed to contact via online chat and they informed me that my order is in backlog and delivery will not take place in the next month!!! I understand delays, specially now with the pandemic. But it's totally uneceptable the lack of communication and how difficult Home Depot makes to reach an associate. This same order I had it cancelled initially because Home Depot failed to properly process my order with the correct billing and delivery information. Sooooooooooooooo disappointed and frustrated. We drove all the way from Southern CA to Utah to be at home for this delivery, and face this terrible customer service. Stay away from Home Depot. P.S.: Home Depot, my order # WG32565061.