They lied about using subcontractors. I was very disappointed with Home Depot Installation Services for windows. We were told directly that the installers would appear in Home Depot shirts with HD badges and were HD employees. Instead some non-english speaking guys came without masks. When they were done, HD insisted upon final payment even before scheduling inspection. They failed to schedule the inspection until after the permit expired and then only in response to a bad review. They also told me I would have to go to the Palm Beach County Courthouse myself to file Satisfaction Of Lien (Not necessary when not using subcontractors and should be done by the permitting company). The Installation Manager, Craig, made excuse after excuse and became rude and insulting, belittling me because of my small company before leaving. I will never trust Home Depot to tell me the truth or provide what is promised again.