I ordered Quartz kitchen countertops through Home Depot who outsources installation to Colonial Marble and Granite in King of Prussia, PA. My experience with Colonial was very poor. I rec'd an email from Cheryl at 4:45pm the day before the install to confirm the arrival window. Based on that I had the contractor turn off water, remove old countertops, range and sink. The next day tech called to say he was on his way, but he only had the counter for the island. The other piece broke in fabrication! No one made me aware of this, so now I have no workable kitchen. I called Colonial and Jessica said she would schedule me for the following Friday. I could not cook and had to do dishes in the bathroom for a week. By end of day the following Thursday I had not heard from Colonial so I called them. Jessica said I was taken off the schedule for Friday and techs would be there the following Tuesday. No apology, just couldn't get to me on Friday. Install was done on Tuesday BUT they did not have the backsplash that should have been included in the template. Tech said it was not on his paperwork. I showed him where it had been marked by the guy who did the template, but he just stated it wasn't on his paperwork. So I paid for something I did not receive. I have tried to call Colonial to be credited, but they are not returning my phone calls. Going almost 2 weeks without a functional kitchen then not having the job done entirely is unacceptable. Home Depot needs to find another counter top contractor for their Delaware and Maryland customers. I have other work to be done, but will not go through Home Depot knowing they outsource and are not checking on the quality of these companies service or customer care.