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D and L
We purchased a washing machine, dryer and refrigerator in June 2021. Washer/dryer were to be delivered 8/31. Dryer not on truck. Told wait 24 to 48 hrs. Then told that again. Then again. It is now September 18th. We were told manufacturer was drop shipping new washer since other one lost and then told it would be delivered today on 9/18. They said the washer and fridge would be on two different trucks but both delivered between 10 and 2. The refrigerator was delivered today around 11:30 am. No washer so my husband called. They said they would call back. We waited and he left another message. Then we got a voicemail that the washer was on a different ticket (yes probably since it was dropshipped due to the error) and now they can't give us any information until Wednesday! Are you kidding me? We are TIRED of waiting. Where is this washer and why do we continue to have to be penalized for Home Depot and their delivery people's errors? Buyer beware! We are fed up!!
3 years ago
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The Home Depot has a 1.6 average rating from 1,109 reviews

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