I scheduled a washer/dryer delivery and installation. I did not receive a call the day scheduled so called about 3 pm to ask about my delivery. It took multiple phone calls and long hold times to even get through to someone. Then they couldn't give me an answer on whether delivery was even attempted, but said they needed to reschedule to the next day. I told them I required an early delivery. I didn't get a phone call until noon. The employee who called said they did not get the note about an early delivery and couldn't deliver today and that the next available appointment was in five days. Then he rudely insisted that they had tried to call me the originally scheduled day which they absolutely did not do. Very disappointed in both the service and attitude of the employee. They're trying to remedy it. I just hope it's a good product once it finally gets to me. The Fairbanks, AK Home Depot needs to improve their communication with both customers and fellow employees.