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Jay
Today I visited Home Depot - Rick Case Way, I made several purchases and was checkout by an attendant. After I paid with my credit card and proceed to leave the store, I turned back and noticed that the attendant was printing a duplicate receipt of my purchase. I asked her if that is my receipt and she stated, "Yes". I then asked why are you printing my receipt, she stated, "for her own reason" She then proceed to call her lead attendant, who stated the same. This did not make much sense to me so I requested a manager for further explanation. The manager, Chris came and I explained to him what had happened. He then told me in his, "that is weird". He then went and spoke to the attendant and the lead attendant, and then came back to tell me that they print customer receipts sometimes for tracking. I stated, that this is not supposed to happen without my knowledge, as my information is on that receipt. I asked repeatedly to verify the receipt that was pulled by the attendant and placed in her coat pocket, but they refused to show it to me. I called the police and waited but they took a while to show for quite a long time, so I had to leave. What HomeDepot did here is not normal and should be investigated!!.
2 years ago
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The Home Depot has a 1.6 average rating from 1,108 reviews

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