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Anonymous
Purchase a dishwasher from them online and purchased the install and take away. The installers show up and refuse to install saying the cord is too short which is not true. Home Depot lied and said they could install a hard wire. They refused to leave my dishwasher paid in full with me and refused to take the old one. Called customer service who kept me on the phone lying and refusing to issue me a confirmation for canceling the order completely. They wanted me to pay for an electrician to install the dishwasher. JASON (who was very snide and a really ugly person, I really doubt he is a supervisor since his communication skills are terrible and he uses incorrect English when speaking) refused to give me a cancellation confirmation. Saying the dishwasher has to be scanned at the warehouse. I never had the dishwasher, it never entered my house, but I can't get a confirmation. As far as I know, the two delivery guys never took it to the warehouse. They say I should get a refund in 3-5 days. I need a dishwasher now!!
2 years ago
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The Home Depot has a 1.6 average rating from 1,108 reviews

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