If I could give less than 1 star I would. DEALING WITH HOME DEPOT HAS BEEN A NIGHT MARE! I wish I looked at reviews before ordering with them. If you are going to buy items from the store that is one thing but online ordering is A NIGHTMARE. I originally placed an order for pickup, when i went to the store (PLYMOUTH MEETING) to pick up the items, they told me "they had the order for 2 days but it was too large that no one wanted to do it" - The response was lazy an unprofessional. The supervisor told me they would get the items delivered for free for the inconvenience but when I called they had no record of this. I then replaced the order for delivery on July 6th and it is now July 28th and I am still waiting on items. I call every single day and every day they tell me "the items will be there tomorrow" but they don't come or some items come and not others. This is holding up my job. I tried to reorder a few items for pickup to keep the job moving and it happened AGAIN. They had no record of my pickup order even though I had confirmation. Customer service & the stores do not communicate and are useless. They will put you on hold for 40 minutes and come back with NO RESOLUTION and no compensation offer. I WILL NEVER DEAL WITH THESE PEOPLE AGAIN. DO YOURSELF A FAVOR AND SHOP AT LOWES. YOU WILL REGRET ORDERING WITH HOME DEPOT.
2 years ago
The Home Depot has a
1.6
average rating
from
1,108
reviews
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