Home Depot's appliance delivery operations are terrible. So unorganized, and the communication from the delivery team is nonexistent. I ordered a dishwasher on their website, and the soonest delivery was 1 month out. Not ideal, but fine with me. Delivery day comes and they never show up. Meanwhile they marked the dishwasher as "Delivered" on their tracker. I call their support team and they say they don't know what happened but assure me it'll be delivered by end of day. Never came. Call them that evening and they reschedule the delivery for two days out. They never came on that day either. Two scheduled deliveries and they didn't show up for either one! Sure wasted a lot of my time, though.
Finally I called to cancel the order and get a refund. Rep told me I would get a refund in 3-5 business days. 5 days later, still no refund, so I call and then I'm told the refund takes 7-10 business days. Been over 10 days and still no refund. Home Depot wasted my time on not one, but two(!) delivery days, never gave me my dishwasher, and have now taken several weeks to issue a refund. I will never order an appliance from Home Depot again.
2 years ago
The Home Depot has a
1.6
average rating
from
1,108
reviews
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