Ordered through Macedonia, OH Home Depot, a Samsung washer and dryer on July 26, 2022 with a planned home delivery date of 8/25. On 8/24, received call from Home Depot Hot Line stating the washer was missing and they were contacting Samsung. Multiple follow up calls, placed on hold and never a concrete answer. Received an impersonal email stating a new delivery date of 9/9. Please note they conveniently email using a no reply email address. Then 8/30, received another impersonal email, delivery date changed to 9/28. Still no explanation of what happened to the washing machine. Spoke to a rep. on the Hotline 8/31, very nice, gave me a phone number to call and inquiry directly with Samsung...HA...the number was just another Home Depot hotline number. Husband then went personally to the Home Depot store to customer service.and unfortunately they were unable to help. Home Depot sure did not delay collecting over $1,600 from our credit card. But cannot seem to explain the delay or the loss of our washer. Very disappointed in every aspect of this order. If there is going to difficulty obtaining a product from a vendor, place a sign on the display item, stating this. Also, stop being so impersonal with the customer, call to explain the order problem. All I can say is if our order delivery date is delayed again, we are cancelling the entire order, will expect an entire refund and will never order or purchase an appliance from Home Depot.