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I would love to give a -5 star review but not allowed. On August 15th 2022 the Home Depot at 24073 delivered a gas range as promised. It was damaged so I refused to accept it. After speaking with the Home Depot at 24073 I agreed to accept the oven damaged for $100 discount. Then I was told it would be a week to have it delivered again. I asked to go pick it up myself (it was paid for) but I was told that was not allowed. I then cancelled the whole order thru the store at 24073. The refund was to be made within 72 to 48 hours. As of today, 9/7/22 no refund and the store manager said there would be no refund for at least another 48 to 72 hours as the warehouse cannot find the oven. Mind you I have never had the oven in my possession but they cannot refund my purchase as PROMISED. The store manage even confirmed that I had no responsibility in this but he could not authorize the refund either. Home Depot has had 22 days to take care of this but refuse to make the refund because Home Depot shippers cannot find the oven even though the store manager says that he knows that they have it and none of this is my fault. I am building a new house at this time. Hey, Home Depot, how much do you think I will allow my contractor to spend on my job from your store after this? I am in real estate rental. Do you think I will allow any of my repair people to use anything from your store going forward? Your efforts do reflect the same efforts as the Atlanta Falcons. No surprise there.
2 years ago
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The Home Depot has a 1.6 average rating from 1,108 reviews

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