Had to tell the delivery guy to leave because he insisted in pulling the refrigerator out on my wooden floor. Sent two days waiting for them to call me back to say to set the delivery they told me that the next day spent five hours waiting for them and then they tell me that the truck broke down. I have been trying to get the phone number or email for the district manager Marisela Vega. This is the only company within the United States that you cannot speak to a district manager or corporate offices they have 800s with operators that tell you how sorry they are . Then you have like a service representative that tells you that it has to be on this date or you can cancel the order. What a wonderful experience I cannot believe this they pay district managers and regional managers money for them not to be bothered.