If only I could give a zero rating If only I could give a zero rating. You are truly better off with Best Buy or some other companies that have their customers' best interest at heart. Sometime in October, 2022 I made a purchase of over $8,000 worth of items and one of those is a dishwasher. On their initial delivery, the dishwasher was really messed up that they had to returned it for a new one. Forward 10 days later they brought and installed the new on but refused to take the old one with them even though I paid for that extra service (even the service from the delivery & installation guys was really bad too). I called Home Depot and was told that I didn't purchase for that extra service for them to take the old dish washer with. I was literally going back and forth with the sales person telling her that I purchased the service and that someone must have dropped the ball and forgot to include in my purchase. I asked if there was someone else to speak with to which she said there is nothing that could be done except transfer me to the store that I purchased the appliances; then perhaps they may (not guaranteed) send someone to pick it up; mind you I spend all that money the least she could have said was that someone must have forgotten to charge me or what have you for the service and that they will try to do it right. NOPE! I wish I could return everything I purchase but they don't accept returns. I just will NEVER EVER buy from Home Depot again. The only thing they care about is your money!!! Even the guys that delivered my purchase were rather unfriendly!! Date of experience: November 09, 2022