The worse company to do business with. I had all my house windows replaced. 2 of the bow windows they installed were dropping forward (so) home depo came out and replaced both bay windows. 2 years later the same 2 bay windows are dropping forward due to improper installation now the windows are not shutting again, and they are uneven and hard to lock anymore due to the top window frame pulling back out. I was warned about their warranty service it is bad really bad. they do not want to warranty anything. I been getting the run around for months now I have to have a lawyer step in. take my advice go anywhere but home depo for any windows or doors or siding etc. it's not worth the aggravation .