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Anonymous
Ordered a refrigerator and dishwasher on Dec 27, including installation and hauling away of the old. Getting the refrigerator in place was urgent as my old refrigerator is leaking water, requires mopping up at least daily, and the water is ruining my laminate floor. Used the PayPal option to pay for the order, and DO see the transaction on my PayPal account. Never received an email confirming my order, or providing my order number. New appliances should be delivered tomorrow, but Home Depot has no record of the order, and has informed me that I need to have PayPal remove the charges, and then replace my order. Completely unsatisfactory - I cannot wait 6 more days to receive the appliances, and the sale is over, so re-ordering means I will have to pay full price. Will NEVER patronize Home Depot again. If I could give them 0 stars, I would. Awful company nc dreadful customer service.
1 year ago
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The Home Depot has a 1.6 average rating from 1,050 reviews

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