I placed a large appliance order consisting of a refrigerator, stove, microwave and dishwasher. I did not pay for any installation. My son met the delivery as I was out of town for the week. When I returned to inspect the appliances, I found that ONLY the refrigerator was unboxed and installed. (should have never left the box) It was severely scratched and the brand new floors were severely damaged. I have been on the phone for countless hours with home depot online and the local store trying to return the damaged appliance and get my floors fixed and have gotten nothing but the run around, disconnected, on hold for 40 minutes and then hung up on, for weeks. The bottom line is they wont take it back after 48 hours and can care less about my floors. HOME DEPOT is taking no responsibility for the delivery company. I have been a solid customer of Home depot and WILL NEVER shop there again. Completely unprofessional!