We've spent around $200k at the Seymore store in last 5 years. Home Pro Desk guy that I work with is great! I place a large order for flooring for them to ship it out on a semi truck. I live in a rural area and can't accept delivery. I call the Seymour store to try to arrange delivery there and I would pick it up from the store, but the Manager was unfriendly, unhelpful and doesn't clearly understand the term customer service. I guess they have enough business that they don't care if they lose a customer that spends that kind of money in their store. And to add the computerized phone service is extremely frustrating! I won't spend another dime at the Seymour Home Depot or probably at Home Depot ever again.