I live in rural part of the county. the end of the public road is worn but has space to drive around the worn portion. My drive is packed sand with crush and run. twice Home Depot has called to say they are on their way and I have unpacked my fridge and waited. Once it was raining. Once not rainy but some water in a puddle at end of the road. I am having major renovations on property and have had large delivery trucks in and out of my drive for weeks, rain or shine. Absolutely NO PROBLEM. The land is SAND. the drive is hard topped with crush and run - no holes- no mud. I am livid that once again they won't deliver after I. have spent considerable time unloading my fridge. This is the absolutely craziest thing I have been a part of. I would understand if the drive was soft or full of holes. Then only issue is a big hole at end of culdesac which is easily avoided. Done Done Done with Home Depot. Horrible horrible customer care.