On 02/08/2023 at 2:45 pm. I called Home Depot in Riverbank, California seeking assistance with custom window blinds. I had no problem getting through to someone that said they would direct my call, but after the phone rang three times it hung up on me. So, I called back and the same thing happened. Called a third time, same thing. All said and done this was probably 10 minutes or so.
On the fourth attempt, when asked asked where my call should be directed, I said, "Before I tell you that, I want you to know that this is the fourth time I've called and I hope you don't hang up on me because Lowes is so much further away."
She apologized and asked what department I wanted and I told her window blinds. She said she would call the manager of that department directly. Like most smart phones, mine can tall me how long I've been on line. After 12 minutes a man answered asking me what department I wanted. I decided I could get angry or have fun. I told him window blinds, and was put on hold. After 15 minutes someone answered asking where I wanted to be directed. Window blinds, said I.
10 minutes later, someone answered and asked where I wanted to be directed. Window blinds, I said yet again! 22 minutes later someone answered from window blinds! They asked how they could help and I said, "It's painfully obvious that you can't because you don't give a flying rats ass about your customers as I've wasted around 59 minutes of my life trying to give y'all some of my hard earned money!
I then called Lowes where I got through the 1st time.
Shame on you! Fish stink from the head down!
You are more than welcome to contact me!
1 year ago
The Home Depot has a
1.7
average rating
from
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