On Home Depot’s official website ordered Dewalt cordless drill kit DCD797D2 with HDepod’s promo discount 15%. Once received the tool noticed that packaging was not accurate as it supposed to, the stickers with shipping barcode was scratched off the packaging but I still could read partially the address and some other information which doesn’t belong to me. Opened the box, one of the battery packs is not responding not on the drill itself and not on charger neither . Next day made my trip to Home Depot for replacement. They didn’t have it in stock. So representative told me that they will refund only the actual paid price, which means I can forget about promo code from HD, because it was reframed on the drill at first purchase. And same representative told to order online again. So from my understanding this is some kind of ponzy scheme, “Dear value customer here is your welcome to neighborhood discount 15%, which we’ll take away from you by sending you a defective item”. Coincidence you might say, OK I had nothing to do and ordered online right at the store another the same kit. Today I got a package with my replacement of the same model Dewalt. Opened the box… Battery pack which is on the drill is not responding again not in charger neither. And this drill kit has weariness signs, scratches on the battery packs and drill driver itself. I’got proofs this time, recorded unpacking video. How wonderful Home Depo cares about their customers 😕 Very disappointed with Home Depot You just lost one more customer.