Managers, sales reps & customer service reps (at the local store (G. H.), district level(G.R., Mi.), and the headquarter's level (Alabama) ) repeatedly fail to answer and fix: 1) the debt, 2) the failures of the product & 3) the faulty performance/workmanship of their employees and/or another (CFI subcontractors)! In other words, they did not comply and backup & credit the warranties & guarantees granted to the customer regarding: 1) the quality of products and 2) the quality of the work performed. Every employee(from the bottom-up) did not reply to: 1) the customer's queries (20+, it was all lip service saying they will follow up & correct the problems) or 2) act on (resolve) and fix the problem(s). Home Depot was given the option by the customer to : 1) fix/correct all the problems or 2) a) let the customer return all purchased items,b) refund the money in full (approx. $19,000) & c) fix all the damages the workers/subcontractors (CFI) did to the house. At this point in time, Home Depot has done absolutely nothing to rectify the situation. Home Depot employees have no work ethics and the quality of their products and their work is extremely poor! They are extremely unreliable all around. Their only concern is to make MONEY by getting and keeping your money!!
1 year ago
The Home Depot has a
1.7
average rating
from
1,006
reviews
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