Had ordered vinyl plank flooring had them come out to measure and give me a price. Crew2 there install contractor came out to start install ripping up oak flooring stop said my floors will need leveling and plywood added to floor. There would be additional charge. I agreed on $1500.00 base on information given to me at time 18 sheets of plywood 4x8x1/4 3 bags of leveling agent or compound hours of sanding. How ever no bags of compound was ever used they spend 30 min in sanding to knock down some edges not hours. They left to get plywood took one hour they returned with OSB board not plywood $5.00 cheaper than plywood they claim they don’t use substandard products like other contactors. Start to finish they had 14 sheets of OSB board 4x8x1/4 installed in 2 hours. I was here entire time. Not sure who lying installers or Crew2 (Home Depot install contractor). I think both were looking to make some easy money. Cost of installing OSB board was more than entire project of laying and ripping up the oak flooring and carpet total labor cost was. $1271.99 I was willing to negotiate 2 hour of labor time to install plywood one hour to pick up OSB board 3 hours @200.00 hr. $600.00 plus 140.00 cost of OSB 14 sheets @10.00 sheet Total of $740.00 they turn that offer down. When reading reviews online this seems to be common practice with this company. Another way to get few more dollars from Home Depot customers. Very poor customer service extremely disappointed, they don’t care about their reputation at all. Along with there contractor Crew2.