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Anonymous
We ordered a number of appliances online through Home Depot. They delivered most of them, but the washer dryer got delayed. They scheduled a new delivery date/confirmation, but as the new date got closer we did not get any information about the delivery window. We decided to call, and found out that they did not reschedule our delivery. They told us we needed to cancel the order and re-submit to actually get our appliances. They told us they would refund us via gift card and then we could call to re-order and still get the same prices/deals we originally got. Today, a week later, we found that they refunded us to our credit card despite us specifically requesting a gift card and they will not be able to honor the pricing because "the vendor doesn't allow that." I will NEVER be purchasing anything beyond plants and potting soil from Home Depot ever again. Very disappointed, and do not recommend purchasing anything of value from this store.
1 year ago
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The Home Depot has a 1.7 average rating from 1,006 reviews

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