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Amy Plants
I had ordered a gas dryer on Sept 1 at Store #4129. The employee at the store was helpful and knowledgeable. I was expecting my dryer to be delivered on 9/7/2023. I was only given the option for delivery. The delivery driver called me at 5pm and told me he was an hour away. I told him that was okay, I am home and waiting. I got a TEXT from the store at 615pm informing me the dryer was undeliverable now. Unfortunately I found this unacceptable since I verbally spoke to the driver 75 minutes prior. I called the store and asked if I could pick my dryer up at the store or warehouse but I was told “no”. I was given no reason what happened as to why the dryer couldn’t be delivered, I was just told I would have to reschedule. I went to the store and canceled my order at 740pm that evening since I had no explanation. I DO NOT recommend appliance delivery from Home Depot.
1 year ago
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The Home Depot has a 1.6 average rating from 1,046 reviews

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