Don't even deserve 1 star. Ordered a washer and dryer. Drivers wouldn't come down my driveway. Got rescheduled twice. Then they didn't have correct hose to hook up washer and dryer was damaged. Had to wait for a new dryer to be ordered and I had to go back to the store to get a different hose for washer. Finally got dryer and now washer was damaged so didn't accept. Now I'm told they aren't ordering me a new washer because I'm outside the 48 hour window fot making sure it works when I have never had a washer in my house. An absolute horrible experience and still don't have washer.