I bought online a fridge in April 2023 and I bought the extra insurance and the installation from them. End of October 2023, we noticed that the walls behind the fridge are wet. We called the plumber and he fond out that there is a leak due to a bad installation. They were obliged to open the walls which were full of black mold, the Sedgwick insurance, Home Depot's insurance sent several machines to dry out , then they demolished 2 walls and removed some of brand new cabinets to the trash because of mold!!! We are in the middle of December, after calling 100 times, sending douzaine of emails, nothing is done!!! Nobody can give us a proper answer. Our Thanksgiving was ruined, now Christmas coming and Holidays with family will be ruined, we are living in a construction sites for weeks and weeks. I do not recommend AT ALL Home Depot and their insurance company Sedgwick. They get your money and if something happen, you are in trouble and most of the time IGNORED!!!!!
1 year ago
The Home Depot has a
1.7
average rating
from
1,045
reviews
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