Last night 12-21-23, my faucet broke off a $400.00 4 hole kitchen faucet and sprayer set which I purchased from Ferguson/ SignatureHardware. After 3 calls to Signature Hardware, then Ferguson and first being told the set and part were available and I could get the part I needed in Asheville Ferguson. When I finally got a very nice man at the Ferguson in Asheville, I was told a new set or the part wasn't available. So I went to Home Depot, I asked a wonderful employee, who was off the clock on this way home for help.. He stayed with me for several minutes as we tried to find the set I wanted for $165.00. When he had spent about 15 minutes with me he introduced me to a great gentleman Dave, who ordered the set on line. He was honest and said "I don't think it will arrive before Christmas , but we'll try." I learned a great lesson " if you want great customer service and good prices "Go to Home Depot".
1 year ago
The Home Depot has a
1.7
average rating
from
1,045
reviews
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