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I'm so frustrated with online shopping...they sold me an item to be delivered by 12/22. Tracking still says it'll arrive 12/22 No updates on delivery. When I contact customer service through their tracking page I'm told it's scheduled to be delivered 12/26. Mind you..it arrived in Brewer last night!! 30 minutes away. I offered to go pick it up. I offered to go to the Ellsworth store to pick it up. Nope..they can't do that. I can go to the store and purchase the items AGAIN and then return the ones that eventually arrive at my house...if they ever do. Home Depot does not get any customer service points from me. I believe they do this on purpose to scam extra dollars in the last moments of their 4th qtr. Why do people continue to shop online? I'm done..I want the merchandise in my fking hands before I give them a penny. Rant over
10 months ago
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The Home Depot has a 1.7 average rating from 1,006 reviews

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Alice, Customer Support

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