I was thrilled to purchase an outdoor shed from Home Depot, eagerly anticipating its delivery. However, my excitement turned into frustration when the scheduled delivery for the week of December 18th didn't materialize as expected. They rescheduled it for the week of December 25th, coinciding with my out-of-state holiday plans. Despite my efforts to rearrange the delivery, the freighting company, Hub Group, proved to be inflexible and uncooperative. Even after reaching out to Home Depot for assistance, the issue remained unresolved after spending a total of an hour and a half on calls. On December 26th, while I was away, I received notification of an impending delivery on December 27th, which I once again tried to postpone to no avail. The freight company insisted on delivering regardless of my absence, even threatening to leave it on the street. In a desperate attempt to find a solution, I offered to pay extra for a delayed delivery, but Home Depot had no means to accommodate my request. Eventually, we had to cancel the order. It's bewildering that the shed had already been shipped across the country and was idling in their warehouse, turning into their problem to resolve. I'm deeply disappointed by the inefficiency and lack of customer-oriented service in how they conduct business. Despite Home Depot's attempts to assist, their choice of such an unreliable company has led to a loss of my trust and future business.