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Communication problem with installers. They were not planning to remove ceramic tile prior to installing pergo flooring, as per our contract which we paid extra for. Then proceeded to use sledge hammers in kitchen to remove tile causing tile pieces to projectile throughout entire first floor. They dumped large pieces of tile down the heating vents, rather than throw away. Caused damage from pounding to plaster ceiling in the basement, breaking an overhead light fixture. They did not clean up area they used to cut flooring leaving wood shavings.
11 months ago
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