If I could rate this location 0 stars, I certainly would!
Considering window installation or any other services in the Bay Area, SF, or East Bay? DON'T DO IT.
We ordered new windows from Home Depot (HD) with installation included. One of the windows, an expensive Andersen window, was poorly installed and is leaking in the middle. We reported the leak in November 2023, and as of March 1, 2024, we still haven't received a resolution or service. It's been constant ignorance from them. We managed to get Home Depot to move after reporting the issue to the BBB, but their response has been painfully slow, and the local installation team management continues to ignore us.
Spend your money elsewhere, not with people who couldn't care less about their reputation, or Home Depot's for that matter. And to top it off, I can't find a way to post a service review on Home Depot's windows installation website. There's no button available even when I'm logged in.
8 months ago
The Home Depot has a
1.7
average rating
from
1,006
reviews
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