1 star because 0 wasn’t an option. Horrible customer service. Ordered a range online on February 22 and was given a March 5-8 delivery date. Delivery was pushed to the 14th. Received voicemails from Home Depot and the carrier stating delivery date of March 14 was scheduled. No delivery on March 14. I call customer service again and get a delivery date for today March 15 between 12-4. Didn’t happen. I call again and get different stories and no help at all. I call the carrier and yet again get a different story. Then i get a new delivery date of Monday the 18th which has already been pushed to Wednesday March 20 within minutes of the last date given. I got nothing but scripted nonsense and no help at all from customer service with each call and text. Also my request for cancellation was refused. It feels like I’ve been scammed. No longer a Home Depot customer.
9 months ago
The Home Depot has a
1.7
average rating
from
1,044
reviews
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