My wife and I remodeled our kitchen using the Home Depot Kitchen Design Service located in the Alvin store. The project was created using their Design Agent. Only a third of our cabinets arrived unbroken. The rest were shipped again and then again and finally once more before we had them all. This process took two (2) months. Once we finally had everything we hired our own contractor to install them (by this time we didn't trust our Designer to finish the project). It turned out that our Home Depot Designer had miscalculated the amount of crown molding. The contractor used it all up leaving about three feet. There was no more in stock at the store. The contractor left with our cabinets incomplete. Moreover, I discovered over the next few days that no contractor will come out to only add three feet of molding. Now we were stuck. We returned to Home Depot and spoke with the store manager. He was very apologetic and promised to get someone out to complete the job. Nothing ever happened- period. After a while the manager stopped responding to my email. I would advise anyone considering a remodel in their home to look elsewhere. Nothing is as bad as Home Depot. Note: I have a file with our receipts, repeated shipping invoices and communications from the Designer and the Store Manager documenting all of the above. *Nothing is as bad as Home Depot.