I bought a dishwasher in Oct. 2023, top of the line Bosch from HD in Capitola, CA. The installation was faulty and after a few weeks the unit was loose from the backing where it was attached. After many, at least 7 or 8 phone calls and getting transferred from department to department, HD set up another install. The workers came out, in now what was FEB 2024 and said they couldn't help us, and in their opinion we should return the dishwasher b/c by now the unit was sporadically working and something was wrong with the electronics. After several more calls, promises to get back to us were dropped, we were able to get a refund. It is now March: 7 months after the original purchase. To say the least, this is a very poor customer service experience. I will not be buying appliances from HD in the future. We deserve some sort of compensation: comping us the cost of removal of our old dishwasher would be something.