We ordered a dishwasher online. We were told on delivery the old dishwasher would be removed. It was not. They simply left the new dishwasher on the back porch. The plumber who was going to install postponed because of a family emergency so it had to be delayed. When a plumber finally came out, he said he couldn't install it and would refund the installation fee. Great. So how are we going to get the dishwasher installed??? We couldn't get a response from Home Depot so we finally hauled the dishwasher back to the nearest store close to closing time. Glad they accepted it. But we still have an installation kit they haven't taken back and the installation fee was never refunded. Bad, bad idea to buy an appliance from Home Depot. We won't make that mistake again. I've been paying only the minimum payment to the Home Depot card. I'm angry that I can't get a response from Home Depot. They really don't care about customers and they can't support the product they sell.