I ordered carpet and install from Home Depot and not only was the carpet they installed stained and looked dirty immediately upon install but the tread install work was not stapled correctly. I called Home Depot to tell them immediately after the installers finished and showed me their work and the administrator came to my house to take pictures and file a claim for me. 3 months later this room has been untouched and they are just now saying the claim has been rejected 3 times and there’s nothing they can do except fix the install work on the stairs. That I have to keep this dirty looking “new” carpet. I often hire private contractors to do work in my home but have been unfortunate in receiving their services as well so I trusted Home Depot was a reputable source for professional work and am beyond dissapointed with the outcome and cost of buying “new” carpet just to have it look nearly the same as the carpet they replaced. I’ve also tried to upload photos to this review but every photo is rejected and said file not supported.
7 months ago
The Home Depot has a
1.7
average rating
from
1,044
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.