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ANONYMOUSLY
Delivery of dryer was supposed to be on May 30, 2024. WELL, that didn't happen. This is second time around on a delivery from HD. Other one was for a refrigerator. Said no one was home. Don't know where they were at BUT they weren't at my house. Then they said they couldn't find it. DO THEY NOT KNOW HOW TO USE A GPS? AND they could have called, BUT NO, didn't do that either. Probably delivery people so incompetent that they don't know how to use a phone!!!! Needed delivery today as husband was going into hospital next day for surgery. BUT NO, can't turn truck around or even make it the last delivery. SO MANY EXCUSES!!!. AND then the redelivery wouldn't be until 6 days later!! Won't be home BUT do they care? NOOOOO!! So cancelled my order and ordered from LOWES. AND they will deliver Sunday, 3 days later. MY WHAT SERVICE!!!!! I'm telling you, don't think HD will deliver when they're supposed to. They will always find an excuse. CUSTOMER SERVICE STINKS!!! They don't try to help you. HD will NEVER get my business again on appliances AND I probably won't go in there for plants or anything else. IT WILL BE LOWES OR AMAZON from now on. Second time around has done me in with HD.
6 months ago
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The Home Depot has a 1.7 average rating from 1,044 reviews

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