My Westinghouse pressure washer was delivered today, UPSIDE DOWN. When I opened the box, no manual or instructions. Nothing to tell me how much oil, how to assemble the handle, how to assemble the hose handle, nothing!! After calling them 3 times between 3:10 pm and 5:20 pm and talking to three different people, one person told me that she would send me the instructions and manual, her name was Ximena, however, I received nothing. Then I called again and got Jonny (that's how he said he spelled gus name) and he was rude and told me that my instructions and manual would arrive in 72 hrs!! Then he told me that my phone was bad and causing the instructions to be blurry when I zoomed in because it was so small print. Yes, I got mad and told him I would like to speak with a supervisor and he said "there is no supervisor, I advise you to go to your nearest store". I again asked to speak to a manager over him and again he told me the same thing. And guess what, I lost it...yes. I told him f u. I am so tired of spending money that I work hard for and you get ripped off and customer service is absolutely ridiculous. Shame on you Jonny and Home Depot. You can come get your pressure washer and I will go else where.