This has to be the worst delivery service ever!!! First off was supposed to be 1-2 day delivery for my washer and then I got an email on day of saying now delayed 4 wks out!!! I could not wait that long I called soonest they could get was 3 wks out so a week closer. I said fine I will take that even though I need to wash my clothes within the damn month! Then took off work and waited for hrs and no one ever came ON MY SET DAY WITH A 4 HR BLOCK OF WAITING. I lost my work wages and when I called I had to wait 30 minutes then speaking with someone from another country and said the truck broke down. I said I want to talk to management and transferred to me to de-escalation team that did absolutely nothing!! That team just contradicted the person in the 0ther country and said oh did come out.. I said no one rang the door and no one called me. They said we called this number repeated it and wrong number! Was not even my number!! I never got a call nothing delivered said they can try me in 4 days!! I said I want a refund. Oh we dont give refunds until after the delivery and your satisfied! I said I am not and now I cant wash my clothes for another week!! This is unreal!!! This was paid up front too weeks ago in person when ordered. I WOULD NEVER IN LIFE DEAL WITH THIS COMPANY AGAIN!! THEY DONT CARE AND GIVE MIXED STORIES. WAIT HOURS ON THE PHONE JUST TO HEAR MORE BAD NEWS!!! GET YOUR MONEY BACK AND YOU CAN GET BETTER SERVICE ANYWHERE ELSE!! NEVER AGAIN!!! KIRSTEN!!