Placed online order 6/27/24 online the delivery was “ next day” (which was a Friday) but after order was placed it was changed to Saturday. I was ok with that, made plans to have help here for our backyard project. Saturday 6/29 We waited literally all day for the delivery, even received an email that our delivery was “ two stops away” we hung out outside under porch - no delivery. At 9:53 pm I got an email that said they missed the delivery “without attempt”. Sunday 6/30 I call Home Depot because now it’s 10am Sunday and still no delivery. After holding on the phone with them The Rep. says it “was attempted” I said there’s no way, we waited all day no one came, and on the delivery it clearly states no one has to be home or sign for this - we also added clear notes that they’d have to leave at a specific area- no one came. Sent her the screenshot from Home Depot saying it was not attempted The Rep. says sorry they can have it delivered 7/2 ! Now I’m starting to get upset. At that point I asked to speak with a manager. The local manager calls me sounding bored with life and says he doesn’t know what happened that they hire people to do deliveries. I said so you have no knowledge about what may have happened to my delivery from yesterday? He says No. No sorry I understand your frustration… just they don’t deliver Sundays so he can’t find out what happened the earliest they can arrange is Tuesday 7/2. Very disappointed with the whole process. Besides …I get things happen, but they literally have alllll day to deliver and to receive an email that they’re out for delivery and then another that they’re two stops away is just being irresponsible and not accountable. I had help with our outdoor project Saturday and made a whole day of it only to be let down. In short Unfortunately, you cannot count on receiving your paid products ordered in a timely manner which for this particular business time is of the essence, and Customer service and management seem extremely unbothered to be of much assistance or customer service. I would not repeat business again due to this and should have went with Lowe’s. Lesson learned. Side note; I have a credit card with Lowe’s - I went with Home Depot because of the sooner delivery time. Again lesson learned.