Miserable experience with the East Ft. Lauderdale store. My oder deliver... almost 1/2 of the packages were damaged. They store left a broken down pallet on my driveway... repeated calls to the 800 number and store with no results. One employee gave me a fake name "Mary"... when I called back trying to reach the manager (McKinnie?) I ended up talking to someone in HR who said "no one here by that name". Tryed again to reach McKinnie and they would not put my call through. Left a message for her which was not returned. Had to pay $50 to have the pallet removed. I've filed a complaint with BBB for the store and for now on its'... LOEWS