I’m a pro member which includes me receiving calls throughout the day therefore when my contractors make a purchase under my company name for items I may need for renovations. On July 2 I received a call from a very rude, ignorant and non patient worker who to my surprise is named Trafeena, who works at the Home Depot located at 680 Lamar Hutcheson Pkwy Riverdale, GA 30274 Initially I wasn’t concerned with her rushing me off the phone which caused her not to hear the zip code I was giving so she put in the wrong zip code and repeated to me that my card declined. As I repeated my card information to her 2-3 times she said to me “I heard you the first time” I ignored her and continued to give her my information she rushed me again and continued to put in the wrong information. She wasn’t listening to anything I was saying and she continued to say “I heard you the first time” but she also continued to put in the wrong information. I acted kind and professional throughout because I understand we all have bad days but it took everything in my spirit not to go to the store. Instead I acted professional unlike her and spoke with her manager Angela, who was very apologetic and kind. This is my first time dealing with someone like Trafeena at the Home Depot usually they are very kind especially to members who have business accounts with them. I go to the Home Depot as often as 4 times a week for work. Trafeena isn’t patient or professional enough to hold a position at the Home Depot even if it was cleaning the bathrooms, not with her horrible attitude. I appreciate Angela for being respectful and taking the time out to adhere to my complaint.